Only when it is safe
Wait for clearance before entering. Safety comes before saving belongings.
Things you can usually do
Open windows for ventilation if safe, place foil or blocks under furniture legs on wet carpet, and remove small items from standing water.
Protect surfaces
Wipe metal fixtures lightly with a dry cloth, and cover upholstered items with clean sheets.
What not to do
Don't wash walls, turn on electronics, use a household vacuum on soot or throw away items before documenting them.
Call early
Contact a provider quickly, since many time-sensitive steps are best handled by trained crews.
Need help now?
Learn about our board-up and emergency tarping service, or speak with a provider.
This article is general information and not professional, legal or insurance advice. We are a referral service and do not perform restoration work.
